Frequently Asked Questions

Koala Creek a Dutch brand specializing in softcover hardcover , awnings, and accessories for adventurers. Our products are available through a network of select dealers in the Netherlands.

No, Koala Creek exclusively through dealers. This way, you’ll always receive personalized advice and have the opportunity to see our roof tents in person before making a decision.

Our Experience Centers are located throughout the Netherlands. On the dealer page, you’ll find a list of all the locations where you can come and see our roof tents.

Softcover fold open and are covered with a tarp. They are lighter and offer more space when open. Hardcover have a plastic or aluminum roof that snaps shut. They are more aerodynamic, quieter, and quicker to set up. In our blog postsoftcover hardcover roof top tent ” you can read about which type suits your travel style.

That depends on the model. Our 140 models are suitable for 2 people, the 160 models for 2 to 3 people, and the 190 models for 3 people.

Yes. Every Koala Creek roof top tent with a mattress and ladder. You can hit the road right away without having to buy anything extra.

Softcover weigh between 55 and 75 kg, while hardcover weigh between 65 and 85 kg. Always check the maximum roof load capacity of your vehicle and roof racks. You can read more about the construction and materials in our blog post “Why Choose a Koala Creek roof top tent.”

On most cars, yes. You’ll need crossbars that fit your car and can support the necessary weight. SUVs, off-road vehicles, and vans are almost always suitable. For smaller cars, it’s important to first check the maximum roof load capacity. We explain it step by step in our blog post “Will a roof top tent fit roof top tent my car?” Not sure? Our dealers will be happy to help you figure it out.

This is the most important question to consider when choosing a roof top tent. The dynamic roof load is the weight your roof can support while driving. This figure is listed in your car’s owner’s manual and is usually between 50 and 75 kg. The static roof load is the weight your roof can handle when the car is stationary, and that is much higher—often 3 to 5 times as much. That’s why you can safely roof top tent with two people in a roof top tent , even if the dynamic roof load seems low. While driving, only the carriers and the roof top tent count roof top tent , not the people. You can find a detailed explanation in our blog post “Will a roof top tent fit roof top tent my car?”

You can find the maximum dynamic roof load in your car’s owner’s manual, sometimes under the heading “roof load” or “roof weight.” If you’re unsure, contact your car dealer. Then add up the weight of the roof racks, the roof top tent any accessories. This total must remain below the dynamic roof load. Allow for a margin of a few kilograms. You can also use our roof load checker to quickly see if your car is suitable.

You’ll need sturdy cross-roof racks with sufficient load capacity. As a general guideline, we recommend an average dynamic load capacity of 75 kg. You can easily check exactly what your car can handle using our roof load checker, which is based on public vehicle data. Always verify this weight yourself and consult your dealer before placing an order.

That depends on your car and the model you’ve chosen. Measure the space from the open tailgate to the windshield and add about 20 cm to that measurement. If the packed roof tent kit fits within that space, you’ll still be able to open the tailgate. Not sure? Check with your dealer.

We recommend not driving faster than 120 km/h. This is safer due to increased air resistance and longer braking distances, and it also helps minimize the increase in fuel consumption. Make sure the roof top tent is installed roof top tent the instructions, and check regularly while driving to ensure everything is secure.

Yes, a roof top tent air resistance, which causes fuel consumption to rise slightly. The effect is more pronounced at higher speeds than at lower speeds. A hardcover roof top tent more aerodynamic than a softcover one softcover therefore has less impact on fuel consumption.

Yes, you can. Many users leave their roof top tent mounted for spontaneous trips. If you want to take it down in the winter, store it on its side in a dry, well-ventilated area.

Yes. A roof top tent the overall height of your car. Keep this in mind when using parking garages, passing through toll gates, and driving through low clearances.

With a little practice, you can set up a softcover roof top tent less than 5 minutes, and a hardcover one in hardcover 1 to 2 minutes.

Yes, you usually set it up and take it down on your own. For the initial installation on the roof, you’ll need two people to roof top tent lift the roof top tent onto the roof racks.

Condensation forms when warm, moist air from your breath cools against the colder tent walls or floor. Ensure proper ventilation by leaving the windows slightly open, use an anti-condensation mat under the mattress to allow airflow, and remove wet items from the tent. Let the roof top tent dry thoroughly roof top tent use before packing it away.

Yes. Our rooftop tents have been tested in winter conditions. Use an anti-condensation mat and a thermal inner tent for extra comfort in colder temperatures. Check out our blog post on winter camping with a roof top tent to learn the best way to do this.

Yes. In all of our softcover —the Eiger, the Teide the Teide Overlander—you can leave your bedding in place when you fold up the tent. There’s about 8 to 10 cm of space, so sometimes you can even leave a pillow in there. That way, you’ll have a place to sleep ready as soon as you arrive.

Make sure the roof top tent is roof top tent before storing it. Clean the canvas with a soft brush and mild soapy water; do not use harsh cleaning agents. Check the mounting rails and hinges annually.

Yes, all of our roof tents are completely waterproof thanks to water-column-tested fabrics and taped seams. The hardcover are also completely waterproof even when the cover is removed.

On the dealer page, you’ll find a list of all dealers in the Netherlands. Check out their Experience Centre , if you’d like, schedule an appointment to visit.

Yes. At our dealerships and Experience Centers, you can view the roof tents, feel the materials, and often even test them out. This way, you can make an informed decision.

That varies by dealer. Some dealers will install the roof top tent on your car roof top tent you, while others won’t. Contact a Koala Creek for more information about your options.

Delivery usually takes 3 to 4 days. You can have the roof top tent delivered roof top tent your dealer or to your home. The tent comes on a handy dolly, so you can move it around easily.

Koala Creek with a network of selected dealers. Would you like to carry our product line? Please contact us, and we’ll discuss the possibilities.

All roof tents come with a 2-year manufacturer's warranty against manufacturing defects. Wear and tear resulting from normal use is not covered by the warranty.

Normal wear and tear, damage caused by misuse, accidents, and extreme weather conditions are not covered by the warranty.

Spare parts are available through our dealers. Please contact the dealer where you roof top tent your roof top tent , or submit your question via the contact form.

Items such as separate ladders, travel covers, and flysheets are available. You can order replacement parts through your dealer. Please contact the dealer where you roof top tent your roof top tent or submit your question via the contact form.